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Registering Your Talafone softphone |
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You may register your Talafone softphone account before you make a call
Register a Talafone softphone account, you need a user name, password and PIN number.
To get you username and password please click here and fill the signup form and follow the on-screen instructions.
To get your PIN number.please go to our online shopping center to buy the PIN or buy from any Group Talafone Reseller.
After you have your username, password and PIN number. You can go to our activition section to activite your account by the e-mail you recive.
Enter your username, password and PIN# and click the OK button. The activation key is case-insensitive.
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Call Options |
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You may set call options on the Call Options tab.
Incoming Calls:
You can configure your Talafone softphone to automatically accept or reject all incoming calls.
Only one of the Automatically accept incoming calls, Automatically ignore incoming call after... secs, or Ignore all incoming calls checkboxes can be selected at a time.
Alternatively, you can turn the Ignore all incoming calls (Do not disturb mode) on and off on the Talafone softphone system tray menu. Right-click the system tray icon or skin to access this menu.
Outgoing Calls:
If your computer has several IP addresses, you need to select the "Use following host address" box and select an address from the list of available addresses. If this box is unselected, Talafone softphone uses your default address.
You may also specify a time for which Talafone softphone waits for a registration with a SIP proxy in the Session initialization timeout. If it fails to register during this timeout, the session will not start. 0 disables this feature.
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Audio Options |
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Generally, you can adjust the Talafone softphone sound characteristics using standard Windows audio controls or controls on the Main panel.
The Mic and Speaker controls on the Main Panel are connected with the standard Windows audio controls. Any changes in their settings automatically change the corresponding settings on the Windows volume control panel.
If you experience a bad sound quality, turn off the Automatic Gain Control feature on the Windows sound control panel. Go to Control Panel, then to Sounds, Speech, and Audio Devices, then to Sounds and Audio Devices, then to Volume, and to Advanced for Microphone.
Sound Adjustments
Additional sound settings can be set with the Audio tab.
Automatically adjust microphone volume
Some sound cards do not have the automatic microphone gain feature. You can select the Automatically adjust microphone volume box to let Talafone softphone automatically adjust the microphone sound level.
Automatically adjust silence detection level
When the Automatically adjust silence detection level is activated, Talafone softphone does not send IP packets when you are silent, or you mute Talafone softphone. That reduces network load. If there is a strong background sound when this feature is activated, Talafone softphone may not detect silence correctly, and fragments of your speech may be lost.
Enable Conference Mode
If you want to talk to several respondents simultaneously, you need to select the Enable Conference Mode checkbox. Go to the Start a Conference help page for details.
Enable Direct Sound for improved audio performance
Select the Enable Direct Sound for improved audio performance box if your sound card supports DirectSound. This will decrease sound latency time. Most sound cards from Turtle Beach, Yamaha, Creative Labs (excluding the Ensoniq-based AudioPCI types), Diamond, Crystal, or Microsoft USB speakers support this feature.
Talafone softphone supports DirectX version 7.0 and higher.
Attention Windows NT 4.0 users! Talafone softphone does not support DirectX on NT 4.0.
Sound Devices
If your computer has several sound cards, you may select which one will be used.
Compression and Advanced Audio Settings (available in the Advanced Mode interface only and may be unavailable for some service profiles)
Advanced audio and compression settings such as Compression settings or Talafone softphone Extensions are explained in detail on the Compression and Advanced Audio Settings help page. Do not change them unless you completely understand what you are doing, or you may severely degrade the Talafone softphone performance.
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Neighborhood Options |
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You may set your neighborhood parameters on this tab.
Attention! This feature works only on local area networks! If you use a firewall on your computer, make sure that it does not block UDP port 5003.
When running, Talafone softphone constantly sends broadcast messages to the local network. Other Talafone softphone running on computers on this network receive these messages and add Talafone softphone to their Neighborhood list. The users of those computers may find your presence and call you. You may enable or disable this feature.
To automatically inform others on your local network that you run Talafone softphone,
- Select Reveal your presence to the Neighborhood and
- Specify the timeout in which Talafone softphone sends messages about its presence to other Talafone softphone on your local network
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You may use recommended values for this procedure. Click the Use recommended values button.
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Customized Incoming Call Sound |
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You may use an incoming call sound of your own choice if you rename the sound file into ring.wav and place it in the Talafone softphone folder, default is …\Program Files\softphone.
You may also use another sound file named beep.wav as a second incoming call notification (it will be played if you have an active session). Place it in the same folder.
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Personal Firewall Settings |
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If you have a personal firewall installed on your computer, the following ports should be opened for the TalafoneSoftphone.exe application both for inbound and outbound connections. Refer to your personal firewall documentation for instructions.
| Port |
Protocol |
Description |
| 1719 |
UDP |
H.323 Gatekeeper RAS port |
| 1720 |
TCP |
H.323 Call Signalling |
| 1812 |
UDP |
RADIUS server in Talafone Softphone |
| 3478 |
UDP |
STUN service |
| 3479 |
UDP |
STUN service |
| 5002 |
TCP |
MLP protocol server |
| 5003 |
UDP |
Neighborhood service |
| 5060 |
UDP |
SIP UAS |
| 5060 |
TCP |
SIP UAS |
| 16384-32768* |
UDP |
RTP, RTCP multimedia streaming |
*Remote VoIP software may use other ports. Consult its documentation for details.
At some firewalls, you may set TalafoneSoftphone.exe as a trusted application, that is, an application which is allowed to make any connection by default. Refer to your personal firewall documentation for instructions.
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Windows XP Service Pack 2 Settings |
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Generally, Talafone softphone should work fine with minimum adjustments in Windows Security Center.
If you turn off the Windows firewall in Security Center, no settings are required to change for Windows or Talafone softphone.
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| Q: |
If XP Service Pack 2 is installed on your computer with its default-enabled Windows firewall, the Windows Security Alert message will appear the first time you start Talafone softphone. This message will inform you that it has blocked Talafone softphone from accepting connections from the Internet or a network. |
| A: |
To allow Talafone softphone receive incoming calls,
· click the Unblock button on the message. |
| Now Talafone softphone will be able to receive incoming calls. No other additional settings are required for Windows or Talafone softphone. |
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| Q: |
If you have clicked the Keep Blocking button, Talafone softphone will not be able to receive incoming calls. |
| A: |
To allow Talafone softphone receive incoming calls,
- Check that TalafoneSoftphone.exe is running.
- Go to Security Center and click Windows Firewall.
- Check that Don't allow exceptions is not selected on the General tab.
- Go to the Exceptions tab and select the TalafoneSoftphone.exe checkbox.
- Click the Edit and then Change scope buttons and check that the Any computers (including those on the Internet) option is selected.
- Click the OK button.
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| Now Talafone softphone will be able to receive incoming calls. No other additional settings are required for Windows or Talafone softphone. |
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| Q: |
If you want to add manually Talafone softphone to the list of programs that can accept incoming connections, |
| A: |
To allow Talafone softphone receive incoming calls,
- Go to Security Center and click Windows Firewall.
- Check that Don't allow exceptions is not selected on the General tab.
- Go to the Exceptions tab and click the Add Program button.
- Click the Browse button and select TalafoneSoftphone.exe in its home folder. Default is …\Program Files\softphone.
- Click the Change scope button, check that the Any computers (including those on the Internet) option is selected, and click the OK button.
- Check that TalafoneSoftphone.exe is in the Program and Services list on the Exceptions tab, and its checkbox is selected,
- Click the OK button.
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| Now Talafone softphone will be able to receive incoming calls. No other additional settings are required for Windows or Talafone softphone. |
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